SLA's and Campaign Workflow

SLA's and Campaign Workflow

Reporting Expectations

A dashboard containing all currently active products will be created within two (2) business days of campaign delivery for clients utilizing the Ntelligence Cloud reporting platform. Data will populate as the line items go live and are subject to the turnaround times mentioned in this document. For non-Ntelligence Cloud customers, reporting will be provided within three (3) business days following the end date of a campaign Ad Hoc Reporting has a three (3) business day turnaround. Ad Hoc Reporting requested during a scheduled reporting period will be completed as soon as possible. The three-day turnaround does not apply during this timeframe. E-mail reporting cannot be requested within 7 business days of the deployment.

Yielding progressive results with
agile methodology

  • Audit Analysis
    and Discovery
    1 - 2 weeks
  • Proposal
    of Strategy
    1 - 2 weeks
  • Onboarding and
    Implementation
    4 weeks onwards
  • Testing and
    Proof of Concept
    1-3 weeks
  • Launch
    Pre-Go Live Test
    2 weeks
  • Analyze and Optimize
    Ongoing

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