Modern Customers Expect An Omnichannel Experience, And Marketers Need To Rise To The Occasion

Modern customers expect an omnichannel experience, and marketers need to rise to the occasion.

There, we said it!

It used to be that it took two touchpoints with a brand before you became aware of it.

It has now tripled to six (at least).

This is a wake-up call that marketers must consider a cross-channel strategy to stay relevant or risk being left behind.

Check out Ntooitive Co-Founder Vikas Khorana in Forbes Technology Council for more on this, linked below.

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