At any time you experience an issue and would like to reach out for support on the platform, on the left-hand side of the screen click on the question mark icon, then ‘Report a problem’
Selecting this will take you to the following page:
If available, please provide the link for where the problem occurred. Providing a link to where you experienced the issue will assist with your support request.
Add in the description of the problem.
You can upload one file, if available, of the problem as well. This can include a saved screenshot.
Press ‘Submit’. The ticket will be emailed to us and we will follow up with you.