FAQ

About Nventory

A: Nventory is an automated media planning platform designed to revolutionize digital advertising strategies.

A: Nventory provides insights into potential ad spend, optimal target audiences, and budget allocations across multiple channels. It offers comprehensive data analysis, cross-platform data aggregation, and marketing results forecasting features.

Create an Account

A: To create an account, go to nventory.com and click on the red “Register” button on the login page. Fill in your First and Last name, email, phone number, company, and state, and create a password. Make sure your password meets the requirements mentioned in the tutorial. Click on the “Register” button to complete the registration process.

A: Your password must contain at least 8 characters and include at least one uppercase letter (A-Z), one lowercase letter (a-z), one number (0-9), and one special character (e.g., !@#$%^&*).

A: After clicking the “Register” button, a confirmation email will be sent to the email address you provided during registration. Open the email and click on the “Click here” link to finish the registration of your account. You will be redirected back to the Nventory site.

A: If you don’t receive the confirmation email, please check your spam or junk folder. If you still can’t find it, make sure you enter the correct email address during registration. If the problem persists, contact our support team for assistance.

A: Yes, if you already have an account, simply enter your login credentials (email and password) on the login page to access the Nventory app.

A: If you forget your password, click on the “Forgot password?” link on the login page. Enter the email address associated with your account and a password reset link will be sent to that email. Follow the instructions in the email to reset your password.

A: Yes, you can change your account information after registering. Once you log in to the Nventory app, go to your account settings or profile page where you can update your personal information, contact details, and other relevant information.

Forecast Feature

A: In the Forecast tab, click on the “Customer” button on the left side of the page and then select the “+” icon at the top of the page. Fill in the mandatory customer name field and save the changes. The customer information can be accessed in the Customers tab.

A: Select “Forecast” and choose the customer from the menu or create a new customer. Enter the forecast name and the landing page URL. Keywords from the landing page will populate within the “Keywords” box when the Avail is generated.

A: In the Geography tab, you can select locations based on state, congressional district, DMA, county, city, CBSA, SCF, and zip code. You can make multiple selections and use the shape tool to draw boundaries or search for specific zip codes.

A: Using the map widget, click and drag to select the area you want to research. Connect the ends of the shape you create, and click on “Fetch Zip Codes” to populate the list of zip codes in the selected area.

A: On the Audience tab, you can choose the targeting categories you want to select. Expand the categories and make your selections. You can select individual fields or choose “Select All.”

A: Once you have made all your selections, click on the “Generate Forecast” button. A processing pop-up will appear, and you have the option to either wait on the page for processing, return to the home screen, or navigate to the Research feature. You will receive a notification in the bottom left corner when your proposal is ready.

A: When the proposal is ready, you will see the customer name, the name of your proposal, the selected geography and audience targeting, and a map displaying the chosen geo. Below this information, you will find the Estimated Forecastable Impressions, Potential Reach, and Estimated Frequency. The Estimated Available Impressions represent the total sum of impressions across all channels, Potential Reach indicates the highest number of reach from any channel, and the Estimated Frequency represents the frequency at which an ad could be delivered to the audience with a limitless budget.

A: Yes, you can edit your forecast by selecting the “Edit” button in the upper right corner of the forecast page. This allows you to modify and adjust your forecast by adding or removing elements as needed. All information will be retained, giving you flexibility in shaping your forecast according to your requirements.

A: After generating your forecast, you have the option to launch your campaign by clicking the “Launch” button. This will prompt a pop-up where you can enter the Start and End Campaign Date information, along with any notes for the campaign. Once you press “Send,” an email will be sent to Ntooitive, and a Sales Representative will contact you to proceed with launching your campaign.

A: To generate a recommended budget, scroll down to the budgeting table on the forecast page. The table is divided into two tabs: Recommended and Custom. Enter your budget total and select your goal. The Budget, Budget Allocation, and Impressions columns will dynamically adjust based on your inputs. Each goal option has different allocations for various channels, providing different results in the dynamic columns.

A: Yes, you can select the “Custom” tab in the budgeting table to create a custom budget allocation. This allows you to manually adjust the budget and allocation percentages for each channel according to your specific needs and preferences.

A: To add a custom channel, click the green “Custom Channel” button. This channel will be available in both the Budget and Budget Allocation methods. You can enter the name of the custom channel, potential reach, and desired budget allocation. The impressions for the custom channel will be populated automatically. If you want to remove a custom channel, simply click the red trash can icon on the right side of the respective row.

Research Feature

A: To use the Research feature, select “Research” on the left side of the home page. This feature allows you to capture demographic information based on geotargeting selections.

A: Once you access the Research feature, you can select locations based on various geo breakdowns such as state, congressional district, DMA, county, city, CBSA, SCF, and zip code. You can make multiple selections without any limitations. For zip codes, you can either draw boundaries using the map widget or click on the “Look Up” button to search for specific zip codes.

A: Using the map widget, click and drag the map to show the area you want to perform research on within the United States. For example, if we choose Las Vegas, NV, use the shape tool located on the upper right side of the map. Click at the starting location and click again at the end of the boundary line to draw polygons. Repeat this process until you have fully enclosed the shape. If you’re not satisfied with your shape, click “Delete Selected Shapes” in the upper right to remove the last shape created.

To delete your selections, click on the caret to see the list of selections in each category. You can remove individual selections by clicking on the white ‘x’ next to the location you do not want to include in your targeting.

A: Once you have finalized your selections, click on the “Generate” button. Nventory will display a processing screen as it loads your results. It may take up to 5 minutes for the results to appear. Once ready, your results will be displayed on the screen. To export the results under the selected tab, click on the triple dots in the upper right and choose the file type (e.g., CSV, PDF) for exporting your report.

A: In the results screen, you will see a list of all selections within your search area on the left. The upper right will highlight the selected locations on the map. Scroll down to view the demographics of your selected geography. The results include graphs and data related to population, age distribution, household income, education levels, and more. Please note that the Healthcare and Political tabs are paid services and provide additional data in those respective areas.

A: The “Healthcare” tab provides data and information related to healthcare in the selected area. This may include healthcare facilities, services, availability, and other relevant healthcare-related metrics. Please note that access to the “Healthcare” tab requires a paid subscription.

A: The “Political” tab provides data and information related to politics in the selected area. This may include political affiliations, voting patterns, election results, and other political metrics. Access to the “Political” tab may require a paid subscription.

A: Yes, you can download individual graphs as either SVG or PNG files for further use or analysis. Click on the three vertical dots in the top right corner to export these files.

Request Support

A: To report a problem or request support, navigate to the left-hand side of the screen and click on “Report a Problem.” This will take you to the support page.

A: When reporting a problem, it is helpful to provide the link or URL where the problem occurred. This will assist our support team in identifying and addressing the issue. Additionally, describe the problem in detail in the provided description field. If applicable, you can also upload a file, such as a saved screenshot, to provide further context.

A: On the support page, there is an option to upload one file. If you have a relevant file or screenshot that can help explain the problem, click on the file upload button and select the file from your device.

A: After submitting a support ticket, the ticket will be emailed to our support team. We will review the information provided and follow up with you regarding the reported problem. Please ensure that the email address associated with your account is accurate to receive our response.

A: Our support team strives to respond to support tickets in a timely manner. The response time may vary depending on the complexity of the issue and the current volume of support requests. We make every effort to address your concerns as quickly as possible and provide you with a resolution or further instructions.

A: Yes, you can track the status of your support ticket by referring to the email confirmation you receive after submitting the ticket. The email will contain a ticket reference number, which you can use to inquire about the status of your request or provide additional information if needed.

A: If you haven’t received a response within a reasonable time frame or require further assistance, please reply to the email confirmation you received or reach out to our support team directly. We are committed to resolving your issues and providing the necessary support to ensure a smooth experience with Nventory.

Request Audience Segment

A: To request a new audience segment,select the “?”  button on the far left sidebar, then select “Audience Request”. Clicking on this will initiate the audience request process.

A: On the audience request page, provide a detailed description of the audience segment you would like us to add. Include relevant information such as demographics, interests, behaviors, or any other specifications that define the target audience.

A: No, please submit a separate request for each individual audience segment you would like to add. This allows us to process and handle each request accurately.

A: After submitting your audience segment request, you will receive a popup message confirming the submission. Click “OK” to proceed. Our support team will review your request and follow up with you regarding its status and any additional information required.

A: The time it takes to process an audience segment request may vary depending on various factors, including the complexity of the request and the current workload. Our support team will strive to address your request as efficiently as possible and provide you with an update in a timely manner.

Yielding progressive results with
agile methodology

  • Audit Analysis
    and Discovery
    1 - 2 weeks
  • Proposal
    of Strategy
    1 - 2 weeks
  • Onboarding and
    Implementation
    4 weeks onwards
  • Testing and
    Proof of Concept
    1-3 weeks
  • Launch
    Pre-Go Live Test
    2 weeks
  • Analyze and Optimize
    Ongoing

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